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Decoding bad reviews: why are they written and how to respond

giovedì 25 maggio 2023
Bad reviews happen: A strategy of when and how to respond

Welcome to the digital age, where online reviews are as common as posts on social media. Serving as critical decision-making tools for potential customers, good reviews can be the best thing to happen to your business, while bad ones might cause you to break into a cold sweat.

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