Build a better customer experience
Use this integration to manage all your reviews from Sprinklr without logging into Trustpilot or changing your existing customer service workflow.
Incorporate workflows, automation, SLA reporting dashboards, and more for an enhanced channel-centric workflow and customer engagement. By unifying your customer engagement channels, you can build stronger relationships and loyalty.
*The integration is available with certain Trustpilot plans.
Connect to Sprinklr without any coding
1. Connect your accounts
From your Sprinklr dashboard, follow the prompts under Platform Setup to connect to Trustpilot.
2. Configure your settings
Add a Trustpilot Column to Sprinklr and set up your Workflow Properties and Custom Properties.
3. Manage Trustpilot reviews
Now you can manage, respond to, and report on Trustpilot service reviews from Sprinklr.