Gorgias

Manage reviews in your omnichannel support helpdesk

Respond to Trustpilot reviews with the #1 support helpdesk built for d2c ecommerce brands.

gorgias logo

79% of consumers say that when a company responds to negative reviews and comments, it increases their trust in the brand.

Streamline review management

Use this integration to get instant notifications from Gorgias when service or product reviews reviews are left on Trustpilot. Respond to the reviews from Gorgias manually (with agents) or automatically (via AI and machine learning) to deliver exceptionally fast and personalized customer experiences. Trustpilot review data is on full display in the Gorgias customer-side bar which agents can leverage to reward super fans and help recover unhappy customers at risk of churn.

This integration is available to Trustpilot users with a paid plan.

Gorgias product image

Connect to Gorgias without any coding

Download icon

1. Connect your accounts

Contact the Gorgias support team to connect your account to Trustpilot.

New review icon

2. Configura il tuo TrustBox (3)

Scegli tra le versioni chiara o scura, i filtri delle recensioni, le opzioni SEO e l'altezza e la larghezza adatte al tuo sito.

Writing icon

3. Rispondi alla recensione (3)

Fai vedere a tutti che ti interessa conoscere l'esperienza dei tuoi clienti, lasciando un commento alle loro recensioni.

Read the full guide

Display great reviews on your store today

Sign up for a free demo

Staples Logo - transparent background
Sage Logo on transparent background
Grey Western Union Logo on transparent background
WordPress Logo in grey with transparent background